Privacy & Cookies Policy

At McGlaughlin’s Pharmacy we are 100% committed to protecting the privacy and security to our site visitors and customers. Our Privacy and Cookies Policy (together with our Term of Use and any other documents referred to on it) applies to mcglaughlins.co.uk (“website, us, we, our”) and sets out how we collect and use any of your personal information. Please along with our Terms of Use read this policy in full before using our website or provide us with any personal information. By using and or/purchasing from our website you are agreeing and consenting to our Terms of Use and supporting policies and warrant that all data provided by you is accurate.

What personal data we collect

  • Registration information: name, contact details including postal and email address and any other information you add to your account (for example preferences/interests).
  • Information relevant to customer surveys and/or offers.
  • Product reviews.
  • Marketing and communications data relating to your preferences about receiving marketing and communications from us.

We do not collect information from you regarding your transaction, for example credit/debit card or bank details. Our online payments are redirected via “Stripe” payment gateway who hold this information.

Personal data collected automatically. We automatically collect personal data related to your use of our site and interactions with us and others, e.g., using cookies and pixel tags, as well as information we derive about you and your use of the site. This includes:

  • Device and browsing information. We use cookies, log files, pixel tags and other tracking technologies to automatically collect information when users access or use our site. This can include IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider, referring and exiting URLs, operating system, language, clickstream data, and similar device and usage information. Continue reading for more information regarding Cookies.
  • Activities and usage information related to your use of the site, such as links clicked, searches, features used, items viewed, time spent within the site, files uploaded, products and items you view and items you add to your basket.
  • Location information. We may collect or derive location information about you, such as through your IP address. With your permission, we may also collect geolocation information from your device. You may turn off location data sharing through your device settings.

How we use personal data

  • Online accounts. To register you as a customer and maintain your online account.
  • Fulfil your orders, including refunds and returns.
  • Record keeping.
  • To improve our products/services and your online experience with us.
  • Send promotional emails about offers, news, exclusive discounts etc.
  • Market Research.
  • Respond and manage queries, problems or questions.
  • Compliance with law and legal process. To comply with the law and our legal and regulatory obligations, to respond to legal process and in relation to legal proceedings.
  • Through data collected automatically e.g., cookies and pixel tags we may use this information for direct target marketing.

How you can unsubscribe

If at any point you no longer wish us to hold your personal information or you do not want to receive information from us, you can unsubscribe in the following ways.

  • You can click the unsubscribe link in any communication that we send you by email and you will automatically be unsubscribed from this type of communication. As the unsubscribe request is being processed, you may continue to receive communications which are already on route to you for a short period.
  • Contact us at: info@mcglaughlins.co.uk giving as much details as possible so we can remove your data from our systems and/or communication lists.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use Cookies

In order to get the full experience of our website and to be able to purchase online and make full use of the website features, your computer, mobile device or tablet will need to accept cookies. We will use the information from cookies to improve your customer experience online and offer/display products that we think you may like.
The cookies on our website don’t store sensitive information such as your name or address but they allow us to access this information once you have signed into your account. If you’d prefer to restrict or delete cookies from the website, you can use your browser to do so.

We and our third-party service providers use cookies, pixels, local storage objects, log files, APIs, and similar technologies to automatically collect browsing activity, device and similar information within our site. We use this information to provide functionality on the site, to understand and measure site performance, to understand how users access, use and interact with others, and to deliver targeted advertising and content on our site and third-party sites. We also use it to identify and resolve bugs and errors in our site and to assess, secure, protect, optimise and improve the performance of our site.

We work with third parties, such as ad networks, social media platforms, analytics and measurement services and others to personalise content and display advertising within our site, and to manage our advertising on third party sites such as social media networks, mobile apps and online services. This helps us to better target ads and content to you across third party sites, platforms and services. These third parties may also help us to enhance our customer lists with additional demographic or other information, so we can better target our advertising and marketing campaigns.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Link to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Conclusion

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. All customer data is processed in accordance with local law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please email: info@mcglaughlins.co.uk or write to us at: McGlaughlin’s Pharmacy 38 Rainey Street, Magherafelt BT45 5AQ.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses. We will promptly correct any information found to be incorrect.